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Privacy Policy

The Alliance of European Voluntary Service Organisations, is committed to safeguarding the privacy and security of you personal data by meeting our obligations under the General Data Protection Regulation (GDPR) that came into effect in May 2018. Here you can find explanations on how we will collect, use and disclose the information you provide us with.

Why we collect data?

The Alliance only collects data that is relevant to the carrying out out activities, in a way that is not prejudicial to the interests of individuals. We keep data in a responsible and serious way: with us your privacy will always remain protected.

We collect personal data for the following purposes:

  • To process applications for individuals to participate in our international meetings and projects and fulfill our duty of care to them: ‘sensitive’ data (including health information) will be held only with your knowledge and consent;
  • To keep trace of the people involved during the year in the management of our network (as members of Alliance Executive Committee, Working Groups and Committees and other bodies) and ensure a good communication with them;
  • To collect feedback on our activities you might have taken part to;
  • To enable us to communicate with you: with your consent, we may contact you with general information, newsletters and other communications that may be of interest to you (you have the right to opt-out of these communications at any time);
  • To provide trusted third parties with information to meet the requirements of funders and regulators.

Where we store the data we collect?

The data we collect may have come from you directly (in person, by email or through an online form). We store them in Alliance archives and on our Google Drive.

How long will the Alliance retain your personal information?

We will permanently keep your data in our archives, for their completeness. Should you dislike this, you can at any moment contact us and request that your data are erased. In any case, when we dispose of your information, it will always be done so securely.

Will the Alliance share your personal information with anyone else?

The Alliance will not, under any circumstances, share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us. All persons at Alliance are bound by the EU General Data Protection Regulation (GDPR). We may need to share your information just with the hosts of the activities you might take part in and in case law or court order to do so, we will forward your data to the respective authorities.

Who should you contact to check, delete, update the personal information of yours kept in our archives?

The accuracy of your information is very important to us as well as your happiness about the fact that we registered and keep your data. Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. You can find out what personal information we hold about you and update this at any time. You can also request the removal of your personal information from our records. To do so, please email alliance@alliance-network.eu

Like button of Facebook, Google and Twitter

To share content with friends on Facebook and Twitter, we use the Like button. This button collects personal data even if you are not registered or logged into Facebook or Twitter. We do not know if, how and by whom this data will be processed, and we are not responsible for this. Only by clicking on the button, you reach the page of the corresponding provider.

Use of cookies

Cookies are used on our websites. A cookie is a small piece of data that is placed on your hard drive and does no harm to it. This data record is generated by the web server with which you have connected via your web browser (e.g. Internet Explorer, Mozilla Firefox), and is then sent to you The cookie allows you to be recognised when you visit the website without requiring you to re-enter the data you previously entered. Most browsers are currently set by default to accept cookies automatically. However, you have the option of setting your browser to reject cookies or to display them in advance. You can also delete cookies on your system (e.g. in Windows Explorer) at any time. Please use the help function in your operating system. The cookies on our websites do not contain any of your personal data. In the event that cookies are deactivated, some parts of our website will no longer function properly.

Further information

When using the internet, data is automatically transferred by your browser. This includes the name of your Internet service provider, an IP address, the website from which you visit us, the files you access from us, the data volume transferred and the date and duration of your visit. This data is stored and evaluated on our web server for statistical reasons and to guarantee system security. This information is not personally identifiable to you through the Alliance. As an individual user, you remain anonymous at all times. Please, also be aware that some of our web pages contain links to other web sites where we think those sites may provide information of interest to our readers. We have no liability for those sites and users are advised to check the privacy policy on those sites if they have any concerns.

Communication

If you are unhappy with our services or something that we have done or failed to do, we want to know about it. We also welcome your views on what we do well. Your comments enable us as an organisation to learn and continuously improve our services. To do so, please email alliance@alliance-network.eu


NOTE: Thanks to UNA Exchange and CCIVS for their contribution to this text.
  • Alliance is supported by:

    The European Union and the Council of Europe

  • Erasmus+
  • Council Of Europe